Online Business Training

Mississauga Business Enterprise Centre’s (MBEC)  on-line training program is for anyone interested in learning or improving core business skills.

Discover and master the fundamentals of Small Business Management, Sales, Business Finance, and Social Media. A solid foundation and powerful new skills you can use immediately. Our on-line business courses, designed by industry professionals, provide essential business insights.  These courses can help you sharpen your business skills to support the development and growth of your business.

It’s Easy

Begin anytime and anywhere, no prerequisites required.  Easily accessible; Just register on-line!

It’s Flexible

No travelling required.  No need to attend a traditional classroom environment.  Learn at your own pace, from the comfort and convenience of your home or office!

It’s Affordable

Great investment, priced to meet your business needs.  Low registration fees starting from $39 to $199 (Cdn).

MBEC’s on-line business training courses are provided in association with Vubiz.

Education at your fingertips to fit your lifestyle.
Discover the value of lifelong learning, register today!

Please Note:

  • MBEC courses are optimized to run on Windows based computers with Internet Explorer 6 or later / Firefox 3 or later and connected to the Internet. Please contact MBEC if you experience technical difficulties.

Sample Course Preview


Available Online Business Courses

mbec social media small business online course

Social Media

Whether you are starting or growing your business, social media is rapidly transforming how business and customers interact with each other. Surveys show that as much as 70% are using some form of social media and over 50% of businesses are using social media to track the image of their business or their competitors. This course will introduce you to the world of social media and how your business can benefit.

In this one hour course, learn the basics and different platforms of social media such as news, bookmaking, blogs, and networking, key components of a Social Media Marketing Plan and how to use social media to help you with your business’ marketing and sales.

This course concludes with an online test. Once you achieve the passing grade of 80% for this course you will receive a Certificate of Completion.

Fee: $49 per course 

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mbec-financial-statements-online-business-course

Understanding Financial Statements 

Financial Statements are an essential part of your business. Financial statements provide business owners valuable information that guides their decisions. This course will provide you with tools insights so that you can be better prepared and understand how you money moves within your business so that you can make those important decisions. Topics covered in this course include: Key Financial and Accounting Terminology, Ratios, and Financial Statements such as Balance Sheet, Income Statement and Cash Flow Statement.

In this one hour course, learn the primary sources of capital, recognize the contents and uses of important financial statements, explore how key metrics can help guide your decisions to enhance business success and understand key financial and accounting terminology.

Fee: $39 per course

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mbec-small-business-management-business-online-course

Small Business Management Program 

Whether you are starting or growing your business, this on-line program will provide you with the basics of marketing, finance, customer service and business management.

There are four areas of learning, offering 20 on-line hours of content.  Each area of learning contains an exam. Once you achieve the passing grade of 70% for each of the four exams, you will receive the Small Business Management Certificate (SBMC).

See course modules listed below:

Focus on the Basics  
These courses cover basic business finance and marketing, brought to you by the Canadian Federation of Independent Business (CFIB) and the Canadian Institute of Chartered Accountants (CICA).  Courses include: Managing Your Cash, Financing Your Business, Understanding Financial Statements and Marketing Basics.

Focus on the Customer  
These courses cover marketing and customer service, brought to you by Vubiz and Strategic Partner, Service Quality Institute (SQI).  Courses include: Marketing Opportunities, The Marketing Mix, Marketing and Customer Service, Introduction to Customer Service,  Understanding Why People Do What They Do, Feelings: Customer Care, Understanding the Effects of Positive and Negative Communications and The Art of Satisfying Customers.

Focus on Management
This area covers strategic management brought to you by the Canadian Society of Management Accountants of Canada (CMA)and management of information and operations courtesy of the Canadian Association of Management Consultants (CAMC).  Course include: Enabling the Next Generation Enterprise, Implementing Self-Directed Work Teams, Introduction to IT Consulting and Introduction to Operations Management.

Focus on Business Issues  
This area covers key business issues: compliance with privacy legislation from the Canadian Institute of Chartered Accountants (CICA), work skills from Vubiz, and international trade from Export Development Canada (EDC) and the Forum for International Trade Training (FITT).  Courses include: Primer on Privacy, A Primer on International Trade, An Introduction to International Trade, Effective Communication, Effective Leadership and Delegating.

Fee: $199 for entire program

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mbec-sales-online-business-course

Basic Sales Courses 

Sales go beyond closing the deal. To effectively generate sales leads and keep customers happy, there are other skills that should be developed to help support the sales process.  These 11 courses will provide you and your employees with the tools to be better prepared and understand your customer so you can make those important sales.

Each course concludes with a test. Upon successful completion of each test you will receive a Certificate of Completion.

Courses include:

Employee Time Management
This course provides information on the importance of time management and how to develop concrete steps to manage your time and your employees. Upon successful completion of this course you will receive a Certificate of Completion.

Individual Priority Management
This course provides information on techniques for setting priorities and how to remove obstacles that can block your priority management. Upon successful completion of this course you will receive a Certificate of Completion.

Customer Loyalty Improvement
This course provides information on the importance of customer loyalty and the high costs of losing customers. Upon successful completion of this course you will receive a Certificate of Completion.

Individual Listening Skills
This course provides information on the importance of listening from determining your listening skills level to recognizing

why people do not listen effectively.  Upon successful completion of this course you will receive a Certificate of Completion.

Individual Anger Management
This course provides information on the fundamentals of anger management. Upon successful completion of this course you will receive a Certificate of Completion.

Individual Goal Setting
This course provides information the importance of individual goal setting for your business success. Upon successful completion of this course you will receive a Certificate of Completion.

Customer Support
This course provides information on how to achieve customer satisfaction to increase your business and customer value. Upon successful completion of this course you will receive a Certificate of Completion.

Individual Goal Personalization
This course provides information on how to establish and achieve your personal goals. Upon successful completion of this course you will receive a Certificate of Completion.

Individual Goals and Challenges
This course provides information beyond what you have learned in the Individual Goal Personalization course including how to deal with challenges and a format to commit your goals to paper. Upon successful completion of this course you will receive a Certificate of Completion.

Individual Goal Contract
This course provides information beyond what you have learned in the Individual Goals and Challenges course including developing goal contracts that reinforce your efforts to achieve your goals. Upon successful completion of this course you will receive a Certificate of Completion.

Customer Support Online
This course provides information on the importance of interaction between individuals and internet marketers. Upon successful completion of this course you will receive a Certificate of Completion.

Fee: $89 for 11 courses

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mbec-financials-online-business-course

Basic Business Finance Courses   

Build a solid foundation in your small business with these two courses which will cover finance, funding, financial reporting and shareholder value which can help you with your business’ financial and accounting management.

Each course concludes with a test. Upon successful completion of each test you will receive a Certificate of Completion.

Courses include:

Business Finance Basics
In this course you will learn the basic fundamentals of business finance, identify the sources and types of funding available to today’s businesses along with the advantages and disadvantages of each. You will get a breakdown of the financing language by learning definitions of commonly used financial terms; recognize the contents and uses of three important financial reports including: balance sheets, income statements, and cash flow statements.  Upon successful completion of this course you will receive a Certificate of Completion.

Shareholder Value Creation
In this course you will gain knowledge to help you understand why increasing shareholder value is the ultimate purpose of a corporation and why someone would want to invest in your business. You will learn how to identify the factors that will increase stock prices, how economic value and net cash flow are measured, and recognize why net cash flow is an important measure to the future success of your business.  Upon successful completion of this course you will receive a Certificate of Completio

Fee: $49 for two courses

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