Provincewide Stay at Home Order

Effective Thursday, April 8, 2021 at 12:01 a.m.: The Government of Ontario is issuing a provincewide Stay-at-Home order requiring everyone to remain at home except for essential purposes, such as going to the grocery store or pharmacy, accessing health care services (including getting vaccinated), for outdoor exercise, or for work that cannot be done remotely. 

The Province is also strengthening public health and workplace safety measures for non-essential retail under the current provincewide shutdown. Measures include, but are not limited to, restricting the majority of non-essential retailers to only curbside pick-up and delivery by appointment.

For the latest information on public health measures under the Stay at Home Order, please click here.

Public Health Capacity Limits

All businesses or facilities must limit capacity so that every member of the public is able to maintain two metres (six feet) of physical distancing from every other person. 

If your business is subject to 25% or 50% capacity limits, please see the following methods to calculate your capacity:

It is your responsibility as the business owner to make sure you post the capacity of your business and that you do not exceed your capacity.

If you have any questions regarding capacity limits and calculations, please contact the Province of Ontario – Stop the Spread Business Information Line at 1-888-444-3659.

Province of Ontario – Stop the Spread Business Information Line
Businesses who have questions about how public health measures impact their business or employment, including capacity limits, can call the Stop the Spread Business Information Line at 1-888-444-3659. The service is available Monday to Friday from 8:30 a.m. to 9:00 p.m. and Saturday and Sunday from 8:30 a.m. to 5:00 p.m. For more information, please consult the Government of Ontario’s website.


The following lists workplace information and resources to help businesses safely operate during this time.

Ontario Education Campaign to Help Workplaces Operate Safely

The Ontario government has provided a suite of educational supports, including webinars on how to operate a business safely. Please see here for more information.

What To Do in the Case of a COVID-19 Outbreak in the Workplace

To support employers facing cases or outbreaks of COVID-19 in the workplace Peel Public Health has put together this instructional video.

Peel Public Health issued a class order under Section 22 of the Health Protection and Promotion Act to owners of workplaces to exclude probable and confirmed cases of COVID-19 from the workplace, direct them to self-isolate and implement measures to reduce the spread of COVID-19 within the workplace.

If an employee reports that they have COVID-19, employers must:

  • Immediately send them home if they are at work and support them to stay off work while they are self-isolating.
  • Review and follow your workplace safety plan and sector specific guidance.
  • Implement workplace safety measures to prevent further spread of COVID-19. These safety measures describe health screening for employees and visitors, physical distancing, hand hygiene, cleaning and disinfection and masks and personal protective equipment.

If 2 or more employees are positive for COVID-19 within a period of 14 days:

  • Notify Peel Public Health at 905-799-7700. Peel Public Health will support you to investigate and determine if there is an outbreak. A workplace outbreak may be declared if 2 or more cases could have reasonably become infected in the workplace within 14 days.
  • Notify the Ontario Ministry of Labour, Training and Skills Development in writing within 4 days if an employee has tested positive for COVID-19 due to an exposure at your workplace or if a claim has been filed with the Workplace Safety and Insurance Board (WSIB).
  • Advise your workplace’s joint health and safety committee, health and safety representative, and, if applicable, the worker’s trade union.

For further information, including support when contacting Peel Public Health in the event of 2 or more employees testing positive for COVID-19 within a period of 14 days, please visit Peel Public Health

Develop a COVID-19 Workplace Safety Plan

All open businesses/organizations are required to prepare and make available a COVID-19 workplace safety plan. A copy of the plan shall be made available to any person for review upon request, and be posted where it would come to the attention of individuals working in or attending the business.

Reduce the Risk of COVID-19 in the Workplace

To reduce the risk of passing on novel coronavirus 2019 (COVID-19) at work, employers should:

  • Screen people who enter the workplace
  • Support self-isolation for workers with symptoms and workers who are close contacts of COVID-19 cases
  • Ensure people maintain a physical distance of two metres or more
  • Have workers, clients and visitors wear masks  
  • Disinfect surfaces and objects
  • Support hand hygiene, particularly handwashing
  • Remind workers about good cough and sneeze etiquette and to avoid touching their face
  • Work with the local public health unit if any workers have COVID-19 or are exposed to someone with COVID-19

Safety Plan Questions

The Province has outlined the following six questions that can guide businesses through preparing their COVID-19 Workplace Safety Plan. 

  1. How will you ensure all workers know how to keep themselves safe from exposure to COVID-19?
  2. How will you screen for COVID-19?
  3. How will you control the risk of transmission in your workplace?
  4. What will you do if there is a potential case of, or suspected exposure to, COVID at your workplace?
  5. How will you manage any new risks caused by changes to the way you operate your business?
  6. How will you make sure your plan is working?

Hierarchy of Controls

The hierarchy of controls (image and description below) can help you choose the right controls for your workplace. This applies to all workplace hazards, not just COVID-19.

The levels in the hierarchy of controls, in order from most effective to least effective, are:

When making your COVID-19 workplace safety plan, always start by considering the most effective controls first. First, try to eliminate the hazard altogether. Where eliminating the hazard is not possible, use multiple engineering and administrative controls. The higher the control appears in the diagram and the earlier it is in the list, the more effective it is.


The Core Four Actions to Overcome COVID-19 in Peel

To help overcome COVID-19, the Region of Peel Public Health continues to recommend and remind us of the four core steps

Mandatory Face Covering By-Law

Starting July 10, 2020, a new City by-law requires everyone to wear a face covering or non-medical mask in indoor public spaces. This is in addition to wearing a face covering while taking public transit. Wearing a face covering or mask is an additional measure to take to reduce the spread of COVID-19 and keep each other safe. This includes retail stores, indoor sports and recreational facilities, apartments and condominiums to help prevent the spread of COVID-19. This by-law was extended to June 30, 2021. Government of Ontario regulations for face coverings also apply in the City of Mississauga.

For more information on the Mandatory Face Covering By-Law, please click here. 


Currently, official travel advisories in effect are to avoid non-essential travel outside Canada and avoid all travel on cruise ships outside Canada until further notice (please see here for more information). Additionally, Ontario’s Chief Medical Officer of Health strongly advises that individuals and families only travel out of the province if it is essential, and self-isolate for 14 days when arriving in or returning to Ontario (please see here for more information). Everyone entering Canada for non-essential purposes must follow mandatory isolation or quarantine requirements

Effective February 3, 2021, all scheduled international commercial passenger, international business and private passenger, and international charter passenger flights will be required to land at one of Canada’s four largest airports (Montreal-Trudeau International Airport, Toronto Pearson International Airport, Calgary International Airport, and Vancouver International Airport). Flights from the United States, Mexico, Central and South America and the Caribbean are no longer exempt from this restriction. Further, the Federal government and Canada’s airlines have reached an agreement to suspend all flights to and from Mexico and Caribbean countries until April 30, 2021 (please see here for more information).

Effective February 22, 2021, all travellers, whether arriving by land or air will be required to submit their travel and contact information, including a suitable quarantine plan, electronically via ArriveCAN before crossing the border or boarding a flight. All travellers arriving to Canada must also continue to submit COVID-related information electronically daily throughout the quarantine period (please see here for more information). 

COVID-19 Testing and Quarantine Requirements

Effective January 6, 2021, all air passengers five years of age or older, including Canadians, will be required to show a negative COVID-19 test result taken within 72 hours (96 hours for select destinations) prior to boarding their scheduled departure to Canada, unless they are travelling from a destination temporarily exempted from this measure. Anyone who receives a negative test result and is authorized to enter Canada must still complete the full, mandatory 14-day quarantine (please see here for more information).

Effective February 15, 2021, all travellers, with some exceptions, arriving to Canada by land, will be required to provide proof of a negative COVID-19 molecular test result taken in the United States within 72 hours of pre-arrival, or a proof of a positive test result within 14 and 90 days prior to arrival. This is consistent with the requirements in place for air travellers (please see here for more information). 

Effective February 22, 2021, all air travellers, with some exceptions, will be required to take a COVID-19 molecular test when they arrive in Canada before exiting the airport, and another toward the end of their 14-day quarantine period. With limited exceptions, air travellers, will also be required to reserve prior to departure to Canada, a 3-night stay in a government-authorized hotel. Travellers will be required to stay at their reserved hotel for up to 3 nights, at their own cost, while they await the results of their arrival test (please see here for more information)

After March 21, 2021, asymptomatic temporary foreign workers will be able to travel directly to their place of quarantine after getting a COVID-19 test at the airport provided they travel by private transportation and are accompanied only by others who travelled with them to Canada. Temporary foreign workers who will need to travel by public means to a secondary location upon arrival in Canada will be required to stay in a Government Authorized Accommodation and await the results of their COVID-19 test (please see here for more information).


View the Latest Health, Safety, and Reopening Guidelines

Please reference the following range of health, safety and reopening guidelines resources, listed below, available to support your business throughout recovery and reopening.

Program NameResource ProviderDescriptionWebsite
Ontario Enacts Provincial Emergency and Stay-at-Home OrderProvince of OntarioEffective Thursday, April 8, 2021 at 12:01 a.m.: The Government of Ontario is issuing a province-wide Stay-at-Home order requiring everyone to remain at home except for essential purposes, such as going to the grocery store or pharmacy, accessing health care services (including getting vaccinated), for outdoor exercise, or for work that cannot be done remotely. The Province is also strengthening public health and workplace safety measures for non-essential retail under the current province-wide shutdown. Measures include, but are not limited to, restricting the majority of non-essential retailers to only curbside pick-up and delivery by appointment. For the latest information on public health measures under the Stay at Home Order please click the following link.
Ontario Making it Easier to Administer Rapid COVID-19 Testing in the WorkplaceProvince of OntarioThe Ontario government is making it easier for businesses to test for COVID-19 in the workplace by providing guidance to employees who want to self-swab for a rapid antigen point-of-care test on a voluntary basis under the supervision of a trained individual. Clinical and public health protocols are outlined in updated provincial testing guidance and training materials and webinars that are freely available.
Toronto, Peel and North Bay-Parry Sound Public Health Regions Returning to Strengthened COVID-19 Response FrameworkProvince of OntarioThe Ontario Government, in consultation with the Chief Medical Officer of Health, is transitioning Toronto, Peel and North Bay Parry Sound District public health regions out of the shutdown and into the revised and strengthened COVID-19 Response Framework: Keeping Ontario Safe and Open (the "Framework"), with the Stay-at-Home order no longer in effect.
Health and Safety Excellence ProgramWorkplace Safety Insurance Board The program connects businesses of all sizes with WSIB-approved providers to help businesses develop a workplace safety program that is suitable for their needs.
Infection Prevention and Control at Work: Basic Awareness TrainingPublic Service Health and Safety AssociationA free 30-minute online course on infection prevention and control provided by the PSHSA.
Small Business Workplace Health and Safety SupportProvince of OntarioSmall businesses can contact the Provincial Employment Standards Call Centre ( and Occupational Health and Safety Contact Centre ( for workplace health and safety questions.
Workplace Health and Safety Information SessionsProvince of OntarioFree webinars on how to operate a business safely, and comply with health and safety requirements, during COVID-19.
Ontario Launches Education Campaign to Help Workplaces Reopen SafelyProvince of OntarioThe Ontario government is launching new health and safety education campaigns focusing on helping small businesses across the province reopen safely. The on-the-ground assistance includes a comprehensive suite of resources business owners can access at no cost to ensure they are helping prevent the spread of COVID-19 in the workplace.
Government of Canada Travel GuidelinesGovernment of CanadaFor all travel requirements, guidelines and advisories, please visit the Government of Canada's travel resource page.
Current measures in Peel: Stay informed about COVID-19 restrictionsRegion of Peel Public HealthThe Region of Peel has created a central webpage outlining current health measures and restrictions for the general public, workplaces and specific industry sectors.
Region of Peel Public HealthPeel Public Health Section 22 Class Order for WorkplacesEffective Nov. 16 at 6 p.m., business owners and operators who fail to take necessary action to prevent or stop spread of COVID-19 in the workplace now face a fine of $5,000 per day under a Section 22 Order issued Saturday by Peel Public Health.
COVID-19 (coronavirus) in OntarioProvince of OntarioOntario's public resource page for COVID-19, including links for Ontario's self-assessment tool and COVID-19 testing protocol and locations
Ontario Protects Workers, Volunteers and Organizations Who Make Honest Efforts to Follow COVID-19 Public Health Guidelines and LawsProvince of OntarioThe Ontario government is introducing the Supporting Ontario's Recovery Act, 2020, that if passed, will provide liability protection for workers, volunteers and organizations that make an honest effort to follow public health guidelines and laws relating to exposure to COVID-19. The proposed legislation seeks to provide targeted protection for those who are making an honest effort to follow public health guidelines and laws, including businesses and their employees.
COVID Alert App Marketing Material for BusinessesProvince of OntarioThe Ontario government is providing businesses and organizations with easy-to-use marketing materials to help encourage colleagues, staff and customers to download the COVID Alert app – an important tool in our fight to protect ourselves and our communities from the pandemic.
COVID-19 Screening Tool for Workplaces (Businesses and Organizations) Province of OntarioStarting September 26, the Ontario government is requiring businesses or organizations to comply with any advice, recommendations, and instructions issued by the Office of the Chief Medical Officer of Health on screening for COVID-19. This requirement includes the COVID-19 Screening Tool for Workplaces released by the Ministry of Health, September 25, 2020. At a minimum, the questions included in the screening tool should be used to screen individuals for COVID-19 before they are permitted entry into the workplace (business or organization). This tool may be adapted based on need and the specific setting.
Guidance for public transit agencies and passengers in response to COVID-19Province of OntarioThe purpose of this guide is to support public transit employers and passengers in Ontario in response to COVID-19. The information presented in this guidance document are best practices and tips to help prevent the transmission of COVID-19 on public transit and will remain in effect until further notice by provincial public health officials.
Canadian Centre for Occupational Health and SafetyPandemic Planning: Reopening for BusinessThis new free e-course will guide employers, supervisors, managers and workers on how to prepare for a safe return to work, and what controls are needed to be put in place to protect everyone and minimize the impact of the pandemic. Topics covered in the course include how coronavirus spreads and its symptoms, employer and worker duties and responsibilities in a COVID-19 return to business plan, methods of control (including cleaning and disinfecting), how to manage the workplace and prepare workers for a safe return, and understanding the impacts of a pandemic on mental health.
Stop the Spread Business Information Line: 1-888-444-3659Province of OntarioThe Province has a toll-free line 1-888-444-3659 to provide support to Ontario businesses who have questions about how to reopen their doors during the COVID-19 pandemic. The information line is there to provide advice to businesses on how to operate while respecting protocols for physical distancing and other public health measures to protect the health and safety of employees and the general public. The service is available: Monday to Friday from 8:30 am to 9:00 pm; Saturday and Sunday from 8:30 am to 5:00 pm.
Business Reopening ConsultationsProvince of OntarioWhere possible, the Province will provide consultative support on plans to safely reopen to businesses and sectors that are either not able to reopen in Stage 3 or who are experiencing signficiant challenges opening with restrictions in Stage 3.
POST PromisePOST Promise CorporationThe POST Promise is a self-declaration that a business is working to help prevent the spread of COVID-19. Once completed, a business is provided with the necessary communication and implementation tools to educate employees on the five key steps to workplace safety, which were created to be consistent with what has been recommended by the Public Health Agency of Canada.
Coronavirus (COVID-19) Resources for BusinessesRegion of Peel Public HealthRegion of Peel has put together a number of resources to help businesses and workplaces reopen safely during COVID-19, including guidelines for physical distancing, adjusting work space, use of personal protective equipment, hygiene and cleaning, sector-specific guides and workplace screening and rights
COVID-19 Related Posters and Other Resources for Use in Workplaces and CommunityRegion of Peel Public HealthThe Region of Peel has created posters and signage in multiple languages related to physical distancing, masks and other personal protective equipment, hygiene and cleaning practices, and screening.
Helping Workplaces Prevent the Spread and Reopen for BusinessCanadian Centre for Occupational Health and SafetyA resource guide helping businesses stop the spread of COVID-19 and reopen safely.
Pandemic Info ShareCanadian Centre for Occupational Health and SafetyAn online platform to enable businesses to share their pandemic-related good practices and resources that other workplaces may find helpful in developing their own business continuity plans.The website is available in English and French, and users can search by industry/sector, resource type, and topics.
COVID-19 ResourcesWorkplace Safety NorthThe WSN has released a series of technical sector guidance documents to further support employers and employees in remaining safe in the workplace during the COVID-19 outbreak. WSN serves the forestry, mining, smelters, refineries, paper, printing and converting sectors.
Novel Coronavirus (COVID-19) Resource CentrePublic Service Health and Safety AssociationThe PSHSA has released a series of technical sector guidance documents to further support employers and employees in remaining safe in the workplace during the COVID-19 outbreak. PSHSA serves hospitals, nursing and retirement homes, residential and community care, universities and colleges, school boards, libraries and museums, municipalities, provincial government and agencies, police, fire and paramedics and First Nations.
COVID-19 HubWorkplace Safety & Prevention ServicesThe WSPS has released a series of technical sector guidance documents to further support employers and employees in remaining safe in the workplace during the COVID-19 outbreak. WSPS serves the agriculture, manufacturing, and service sectors.
COVID-19 UpdateInfrastructure Health & Safety AssociationThe IHSA has released a series of technical sector guidance documents to further support employers and employees in remaining safe in the workplace during the COVID-19 outbreak. IHSA serves the construction, electrical and utilities, aggregates, natural gas, ready-mix concrete and transportation sectors.
Toolkit for Reopening Canada's EconomyCanadian Business Resilience NetworkIn partnership with the Government of Canada, the Canadian Chamber of Commerce established the Canadian Business Resilience Network to help Canadian businesses navigate the COVID-19 reality and prepare for recovery. This website includes resources to support businesses, including continuity plans, health & safety measures and business recovery plans. A toolkit for reopening has been added.
COVID-19 Small Business Help CentreCanadian Federation of Independent BusinessesThe CFIB has put together a resource page for small businesses with FAQs related to employee management, health & safety and business continuity planning.
Coronavirus disease (COVID-19) pandemicWorld Health OrganizationWorld Health Organization general COVID-19 resource page
COVID-19 Pandemic Preparedness Toolkit for Ontario BusinessesOntario Chamber of CommerceThe Ontario Chamber of Commerce team, in collaboration with Hicks Morley, have put together a toolkit to help support businesses be prepared for any human-resources or operational-related disruptions due to COVID-19 and any future influenza pandemics.
Ontario Launches Online Training to Promote Safe WorkplacesProvince of OntarioThe Ontario Government is providing free online workplace health and safety training through Employment Ontario. There are 10 courses on offer, which include topics such as infection control, conducting health and safety incident investigations, ladder safety, slips, trips and falls prevention, and preventing workplace violence and harassment. Job seekers should contact an Employment Ontario service provider in their area to enroll.
Develop your COVID-19 Workplace Safety PlanProvince of OntarioThe Ontario government is providing employers with a new general workplace guide, which will help them develop a safety plan to better protect workers, customers and clients. The new downloadable toolkit offers tips on how to help prevent the spread of COVID-19 as more people get back on the job during Stage 2 of the reopening of the province.
COVID-19 (Coronavirus) and Workplace Health and SafetyProvince of OntarioGeneral workplace guidelines outlining employers’ responsibilities and how they can protect workers. Workers can get information about health and safety protections at the workplace.?
Sector-Specific Industry Guidelines & ResourcesProvince of OntarioOntario has released sector-specific safety guidelines to protect workers, customers and the general public from COVID-19 as it prepares for a gradual reopening of the provincial economy.
Preventing COVID-19 in the workplace: Employers, employees and essential service workersGovernment of CanadaThe Government of Canada has outlined detailed policies and practices for employers to reduce the spread of COVID-19 in the workplace.
Coronavirus Disease (COVID-19): Awareness ResourcesGovernment of CanadaThis platform provides general health and safety awareness tools to help navigate the COVID-19 pandemic.
Risk Mitigation Tool for Workplaces/Businesses Operating During the COVID-19 PandemicGovernment of CanadaThis tool will assist workplaces/businesses in considering risks to employees, customers and clients during the coronavirus disease (COVID-19) pandemic, and provide examples of measures that may be implemented at the workplace/business to mitigate potential risks.